Return Policy

Due to the nature of our business (previously used items, independent artisanal creations), Coffer and Hutch cannot accept returns. We ask that you be certain of your decision prior to purchasing.


However, we may accept returns in rare and exceptional circumstances - please reach out to us at info@cofferandhutch.com if you have any concerns about your item, and we will address them as soon as possible.

Privacy Policy

This privacy policy sets out how Coffer and Hutch Inc. uses and protects any information that you give Coffer and Hutch Inc. when you use this website. Coffer and Hutch Inc. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Coffer and Hutch Inc. may change this policy from time to time by updating this page.

What We Collect

We collect user provided information. Information is collected through the use of web forms including but not limited to contact forms, sign up forms and checkout forms. User information collected for example would be names, email addresses and phone numbers. If you make a purchase through our website payments are processed through a trusted third party encrypted gateway. Coffer and Hutch Inc. does not collect and store credit card information. All payment details are handled by the secure third party processor.

Data Collected Automatically 

When you visit and use our Site, we may automatically collect and store the following information:

1. Location:

2. Clicked links; and

3. Content viewed.

What We do with Collected Information

We require this information to understand your needs and provide you with a better service, and in particular for developing future merchandising and customer service initiatives.

Who We Share Your Data With

Employees

We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.


Third Parties

We may share user data with the secure payment processor - specifically information required to purchase an item and link it to an individual.

    Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.


    Other Disclosures

    We will not sell or share your data with other third parties, except in the following cases:

    1. If the law requires it;

    2. If it is required for any legal proceeding;

    3. To prove or protect our legal rights; and

    4. To buyers or potential buyers of this company in the event that we seek to sell the company.

    If you follow hyperlinks from our Site to another site, please note that we are not responsible for and have no control over their privacy policies and practices.

    How We Protect Your Data

    All data is accessible only to our employees who are bound by strict confidentiality agreements of which a breach would result in termination.

    While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

      Shipping and Handling

      Unfortunately, Coffer and Hutch does not offer shipping for items purchased. However, our store is located at 197 Erie Ave, Brantford, and we welcome pickups for purchased items during opening hours. Additionally, if you see an item that you like in a virtual space (website, social media), please contact us and we will ensure it's held for your purchase.

      Please contact Coffer and Hutch at info@cofferandhutch.com with any questions or concerns regarding this policy.